Terms & Conditions

Trade Marks

Maison de Jewels Co., Ltd. is the sole operator of https://maisondejewels.com. All trademarks, product names, company name and logos presented on this site are the property of their respective owners. Maison de Jewels Co., Ltd does not grant any permission for usage of trademarks, product names, company name and logos. Any use may infringe the owners’ rights.

Events beyond our control 

Maison de Jewels Co., Ltd. cannot be held liable for the delay in servicing and in performance if to the extent that any delay or failure is caused by events and or circumstances that are beyond reasonable control which includes but not limited to: Interruption of information of technology, political unrest, supplier disputes and natural disasters.

Our Rights

Maison de Jewels Co., Ltd reserves the rights to change Terms & Condition. Clients continuation with the use of https://maisondejewels.com/ following such changes applies that clients argree to the changes in Terms & Condition. Should clients should to disagree with our Terms & Condition please refrain from using https://maisondejewels.com/.

Pricing Policy

Maison de Jewels Co., Ltd tries our best to ensure that prices are kept consistent throughout all our channels of distribution. Prices may vary depending on special sales and or promotion, which maybe dependent the the channel of distribution. All prices are quoted in Thai Baht (THB). Exchange rates and Credit Card/Paypal fees are beyond the control of Maison de Jewels Co., Ltd. Should clients have any questions about our pricing please do not hesitate to contact us. 

Orders & Payments

Items that are available in stock will be shipped out within 1 to 2 business days. Engraved items will require 1 to 2 additional days. Special orders will require 1 to 2 weeks. Orders are processed once payment is received and confirmed. Maison de Jewels Co., Ltd accepts bank wire transfer and Paypal as options for our clients to pay for their order. Should clients have an questions or concerns please don’t hesitate to contact our team. 

Returns & Exchanges

Maison de Jewels Co., Ltd will accept returns of unused, unworn, undamaged or defective items in the event that clients are dissatisfied with our item(s). In the event that items such as rings, bracelets and bangles does not meet your sizing needs, we will happily exchange the item for the correct size. Items must be returned within 1 week of receiving the order. Please note all sales are final on engraving serviced items and custom special orders. All refunds will be issued with the same method of payment. Please allow up to 5 business days for the refund to be issued. Processing time by your credit card issuer and Paypal may require addition time.